Sunworld Hotel

It was my first time in China so it's hard to compare to give a fair opinion. But compared to other hotel in other countries, I would say it's a fair place for the price we're paying. There's no leisure are in the hotel, not that I could find... I didn't have the breakfast there because price wasn't worth it and I preferred just to eat in one of the food stores nearby. But I would stay again (keep in mind the price).

The hotel is very well located. The bedroom we chose were huge and very clean. Bed were very comfortable after a long flight. There were an incident at check in but the staffs were very apologetic and made sure to send us fresh fruits to our bedroom. The staffs were helpful as well to book taxi for us whenever we needed to go out. They tried their best to communicate in english. Lobby is always busy and noisy at times, but apart from that, all good.

The hotel is in a perfect location, close to the city center and to a metro station, very easy to reach. It is also close to some roads with shops and places to eat that are not frequented by foreigners. The hotel staff was super nice and helped with a lot of problems I had during my trip (the initial hotel I booked, not with Booking, closed months ago and did not inform me, plus my luggage was lost at the airport and it was supposed to be sent to this initial hotel. The staff helped me call the airport and change the address.). I was helped by Bonnie and Lily who both speak very good English. The day of the departure I was also helped to call a taxi to the train station. The rooms are big with a comfortable bed and very very soft pillows, they give you free bottles of water and other amenities such ad combs and toothbrush if you need (for free but only upon request). It is also quiet. The hotel also has a bar and a separate restaurant but I have not teied either.

Location is perfect. Our room was always clean and comfortable during the stay. Very easy access to the metro station. McDonald's, Starbucks and 7/11 store are located right across the road which was very convenient.

The excellent attention and Service from Miss Clara and Mrs Bonnie from the front desk, they were very helpfully and professional with us along our stay, always were very gratefully and kind with us . Also the rest of the Team were very nice and the housekeeping service very good keeping our room very clean. We should give to the ladies 5 stars for their help with us.